Returns
Refunds:
Please choose carefully, at this time we are unable to offer refunds for items that you wish to return.
Exchange/Credit:
For change of mind, size change or design change, we offer store credit for any unworn & unused items, provided all the following requirements are met:
- The item/s are unworn, unwashed, in original packaging
- Include your order number for return/exchange.
- Be shipped for return within 10 days of receiving your item.
If any of the requirements are not met, we have the right to refuse the return.
Please note that return shipping costs are the responsibility of the customer - original shipping charges are non-refundable, and we do not provide free return shipping nor reimburse for it.
We strongly advise that you keep record of your tracking number for your return. We are not responsible nor liable for any return parcels that may be lost or damaged.
Please contact us via email hello@miacapri.com.au to arrange your return.
Faulty Items:
If you have received an order with faulty or damaged goods, please contact us at hello@miacapri.com.au as soon as possible. We may request photographic evidence and/or some other details regarding the faulty or damaged item. We reserve the right to determine a genuine fault or damage to an item. If an item is deemed faulty, we will cover all return costs and you will receive a full refund (original shipping fees inclusive).